Related: More airline and airport guides. There are two basic fare options to choose from: standard and Discount Den. Like other budget airlines, the base fare includes the bare necessities, and everything else costs extra. On Frontier Airlines, standard fares comes with a free personal item, and travelers have the option to purchase a seat assignment and carry-on or checked bags.
There are only two types of seats on Frontier aircrafts: standard and slightly roomier Stretch seats. Travelers can add on expenses like seat selection and bags, or opt for a bundle. Frontier offers two bundles: The Works, which is available at the time of booking on flyfrontier.
Several online reviewers pointed out that while the base fares are usually inexpensive, the total might be closer to the prices found from airlines like Delta, United, or American because of all the additional fees. Those who change their flight will have to pay the difference if the new one has a more expensive fare, but will not receive any residual credit if the new flight is less expensive.
Meanwhile, those who cancel will get a travel credit for the value of the fare minus the cancellation fee. I tend to get squirmish when flying Frontier after around three hours, especially if in a crowded row, so I wouldn't generally book a flight longer than that.
Flyers wanting the extras can pay for them and those wanting seats comparable to a full-service carrier can book "stretch" seats in the first few rows of the cabin. They include full tray tables, extra legroom, and full recline capabilities. Travelers with too high of expectations will ultimately be disappointed by Frontier but I've found that managing those expectations will result in a better experience. I've taken 13 flights on Frontier and I've only been assigned a middle seat a total of one time.
The science isn't exactly clear on how Frontier randomly assigns leftover seats but my trick is checking in exactly 24 hours in advance and I'm typically given an aisle or window seat.
I prefer a window seat and so I always check with the gate agent to see if any have opened up if I'm assigned an aisle or middle. The gate staff are usually more than willing to help out and will often assign the closest open seat to the front.
And now with the pandemic, I ask if any full rows are open. On my most recent flight from Las Vegas to Seattle, a near-three-hour journey , I asked if there were any full rows open for social distancing and managed to get a row closer to the front all to myself. As I found when flying basic economy to Europe in January , there's very little you can't get for free when asking politely, even when flying on the cheapest ticket.
It's separate from the MyFrontier loyalty program and perks can include discounts, free tickets for children, and buy one, get ones. The savings are more pronounced on more expensive flights as the cheaper flights in Frontier's network will only see a modest savings of only a few dollars. But I didn't outright pay to join the program. I joined in January and discovered that I could use travel credit from a Frontier flight that I had canceled during the pandemic to pay for it, but only if I bought the membership while booking a flight.
When I recently went through the flight-booking process for a one-way domestic trip on Frontier, the baggage fees were:. There are two categories of seats: Standard and Stretch. Here are the seat assignment prices for a one-way flight , which vary according to location on the plane:. Frontier ranked next to last in the American Customer Satisfaction Index report released in December This is what she said about the experience:. In fact, both flights landed early.
The worst part: The fees! Our overall experience was good, and the fares are too cheap to pass up! No food is available for purchase. Frontier typically offers several snack and drink bundles for passengers who really want to enjoy the snack service.
These bundles offer a little bit of savings if you want to buy more than just a single snack and cater more towards families or passengers flying with a companion. It's too soon to say whether Frontier will be bringing happy hour back. I was surprised to find that they also had bundles for children. These seemed to be the most reasonably priced. Bring plenty of your own entertainment on long Frontier flights ours was about six hours and be prepared for difficulties if you're trying to pass the time by sleeping.
On the way to Orlando, we took a red-eye flight and I needed to sleep, but this wasn't the most comfortable flight for that. The seats did not recline at all and there wasn't enough room for me to lean forward and rest on the tray table, so I ended up awkwardly slouching in my middle seat. Seat pitch on Frontier's Airbus planes is just 28 inches compared to the average of about 31 inches.
Nonetheless, I managed to sleep for most of the flight, but did not feel well rested when I woke up. On the return, daytime flight to SFO sleep wasn't an option so I had to figure out how to entertain myself. Frontier doesn't offer any in-flight entertainment or wi-fi. I saw a few people try to use their laptops offline, but the tray table is tiny see photo above and it's so confining that most of them gave up. Passengers around me seemed to have the most success with books or tablets for entertainment.
Neither of my Frontier flights were particularly eventful and it would've been incredibly boring if I didn't have a book to read on my return flight. Frontier may be an ultra low-cost carrier, but it is still a good airline option for me. I did some preparation ahead of time and got exactly what I expected out of my flights. One thing that stood out the most about Frontier was that everyone I encountered gave me excellent customer service and did their best to make sure I was comfortable.
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